How do you grade your phones and tablets?

We use the following grading system to identify the physical condition of each product.

Brand New: A brand new, unused product in its original packaging. Accessories and documentation are brand new and sealed. For some mobile phones, the packaging may have been opened in order to unlock the phone prior to sale.

For non-new products, the following gradings apply to the main unit (e.g the handset, in the case of a mobile phone):

New Condition: The product is in perfect condition and resembles a brand new unit. Accessories and documentation may have been opened.

Near New: The product is in an excellent condition but may exhibit minimal or minor marks. Accessories and documentation may have been opened.